Our latest research, case studies, and conversations.
Hot Vendors™ in Conversational Intelligence, 2019
The emerging conversational intelligence market is enabling organizations to predict customer or prospect behavior by using AI-based voice analytics. Aragon identifies four Hot Vendors that are making a difference with their conversational intelligence offerings.
10 Lessons from 1 Million Cold Calls with Nancy Nardin
We analyzed over 1M cold calls using Conversation Intelligence technology and spoke with several sales “masters,” including Smart Selling Tools Founder and Sales Expert Nancy Nardin about how to run impactful cold calls.
How to Fix Your Rollercoaster Customer Handoff Process
In this eBook you’ll get 1.) a comprehensive scorecard so you can grade your current handoff process, 2.) a framework for understanding the customer handoff journey, and 3.) five tactical best practices you can implement today to start improving your customer handoff processes.
Managing and Cultivating Productive SDR/AE Relationships
In this jam-packed episode, Joe brings in Mark Kosoglow, VP Sales at Outreach, to discuss the BDR/AE handoff process. What’s the best way to create a great customer experience from the first call to the discovery meeting and beyond?
Customer Success: Why it’s the New Sales Frontier
In this webinar, Trish Bertuzzi, CEO of The Bridge Group, Inc., and Natalie Severino, VP Marketing at Chorus.ai, discuss how customer success (CS) and customer experience (CX) are the new frontiers of company growth.
What AI Learned from 10 Companies that Grew Over 100% in FY18
Chorus.ai CEO, Roy Raanani, shares the high-level learnings and processes we discovered from the ten highest growth companies using Chorus. Get the data behind the best of the best at cold calling, discovery meeting, demos, and more.
The Ultimate Guide to Film Review
Any elite level performer studies “game film” to learn what’s working and what’s not. We’ve discovered that top sales reps are no different. In this guide, we’ve laid out to steps to easily add film review to your team’s repertoire. Download it now!
Long Live Sales DATA!
In this video podcast, Roy Raanani, CEO of Chorus.ai, joins Will Baron on the Salesman Podcast to share the revolutions in technology that have allowed us to capture sales conversation data and use artificial intelligence to learn how to solve problems and be better salespeople.
Using Customer Conversations to Drive 1-on-1 Sales Coaching
Joe Caprio, VP Sales at Chorus.ai, joined Rob Jeppsen on the Sales Leadership Podcast to discuss the fundamentals of building hyper growth sales teams and sharing tribal knowledge from real customer conversations. Download it now!
5 Ways To Improve Your Sales Skills (According to Data)
In this podcast Chorus.ai CEO, Roy Raanani, sat down with James Carbary of Sweet Fish Media to discuss some of the recent learnings from analyzing millions of sales calls with Chorus.
21 Cold Calling Secrets From The Masters
In “21 Cold Calling Secrets From The Masters” you’ll hear from sales leaders and sales veterans how to connect with prospects and get meetings. Plus read what we learned after analyzing over 1M cold calls. Download your free copy today!
Meet Gen-Z (AA-ISP Webinar)
Chances are by now you have at least one member of Gen-Z on your sales team. The oldest members of this generation are already 22. Gen-Z will make up 1/3 of the workforce by 2021 and they will bring unique strengths, opportunities, and challenges to the table. Are you ready to onboard and coach them?
Objection Handling Cheatsheet
Chorus analyzed >85,000 sales rep responses to objections raised by prospects across the sales cycle using our Conversation Intelligence Platform. We used the trends from this research to identify what top reps do differently when it comes to handling objections.
State of Conversation Intelligence – Q1 2019
In this report, learn what the Chorus team discovered by analyzing over 1 million sales calls from Q4 2018. Get up to speed on conversation trends that will help reps win more deals in 2019. Download it today and start winning more deals!
How to Stand Out in a Noisy World
Chorus CEO, Roy Raanani, chats with Wes Schaeffer, The Sales Whisperer, about the origin of Chorus.ai and bringing transparency & visibility to sales. Listen to the podcast to learn how Chorus brings value to every part of the sales org.
Sales Enablement Cheatsheet
Chorus.ai analyzed call review and coaching behaviors of sales enablement managers from the top 100 sales teams (by win rate). Here are some insights on how top sales enablement managers determine topics, deliver coaching, and track impact to build a team of quota-crushers.
The Source of Truth in Sales
In this podcast, Jon Prial talks with Roy Raanani, CEO of Chorus, to talk about how Chorus is capturing the most valuable data set available during the sales cycle – sales conversations – and analyzing it to improve win rates and shorten ramp time for new hires.
Housecall Pro – Case Study
With the help of Chorus.ai, Housecall Pro was able to refine their craft as sales professionals, adding more science to the art of sales conversations and helping the whole sales team to win sales at scale (all while saving time on coaching and training).
Growbots – Case Study
Growbots reshaped their sales training philosophy and framework around the insights Chorus.ai provided. This created a 3x increase in sales team output for Growbots, increasing both the average deal size and number of customers per salesperson.
Everstring – Case Study
Everstring uses Chorus.ai to help their sales reps devote even more attention to the needs of high-value prospects and customers. Chorus.ai also enables EverString’s entire revenue team to maintain better alignment and share best practices more easily.
Placester – Case Study
Read how Placester used Chorus.ai to reduce ramp time for new reps from four weeks to two, reduce time spent reviewing sales calls by 70 percent, and quickly identify issues with their reps’ messaging for improved accuracy and clarity.
Rep Self Coaching Cheatsheet
Analyzing top rep behavior clearly shows they adopt an aggressive self-help approach to coaching. They don’t wait for managers to train them and instead hold the reins to their skill development firmly in their own hands. Download this simple cheat sheet to being a great self coach.
Manager Led Coaching Cheatsheet
From all teams and managers, we isolated the top 100 teams by their win rates for the last 12 months. Sales Managers of these teams displayed some very interesting coaching behaviors. Download this cheat sheet to learn what they did and how you can do the same.
Guru – Case Study
Guru implemented Chorus.ai to help sales reduce the time and effort required to onboard sales reps and coach existing team members. Read how Chorus helped Guru’s bi-coastal revenue team stay in sync while reducing new rep ramp time by 50%.
The Epic One Week Sales Onboarding Plan: How to Ramp Gen-Z Reps
Adding Gen-Z sales reps to your team? The future of your sales organization relies on adapting to their work styles and habit. In this eBook we share the unique traits of Gen-Z reps and how you can leverage them for an epic one week onboarding.
Generate Pipeline with a Proven Coaching Culture
In Part 2 of our Sales Hacker webinar on coaching culture you’ll learn how to run a best-in-class program. Refine your coaching methodology by defining the two parts needed for its foundation and get best practices to streamline your program with a proven coaching schedule.
Troops – Case Study
Read how Troops drove continuous improvement in their sales performance with Chorus.ai. They developed a deeper understanding of customer challenges plus increased accuracy and confidence in their sales forecasts.
What it Takes to Create a Successful Coaching Culture
In this Sales Hacker webinar we teamed up with Kyle Bastien, Director of Sales Enablement at Drift, to share what it takes to build a successful coaching culture. You’ll learn what sales coaching is, why it’s so important, and what a best in class sales coaching program looks like.
Implement a Coaching Culture in Your Sales Team
Learn how to implement a coaching culture in your sales team with our latest ebook. We share the five types of coaching that exists in every sales organization and how you can improve each one. Download the ebook to start winning more deals with a coaching culture!
Cloning Your Closers
In 2019, sales teams will focus strongly on ensuring every rep on the team can replicate the success of their top reps. Cloning Your Closers shows you how to establish a world-class sales enablement strategy. This is your 2019 Sales Enablement Playbook for Consistency Selling.
Procore – Case Study
Read how Chorus.ai helped Procore shorten ramp times for their fast growing sales team and gave them the ability to give more actionable and timely feedback for new sales reps. Plus they can quickly resolve sales messaging problems to improve the team’s overall performance.
The Crazy Busy Sales Leader’s Guide To Coaching
Get ready to turn yourself into an incredible coach with The Crazy Busy Sales Leader’s Guide To Coaching so you can grow revenue while leading a thriving team. Download now!
Engagio – Case Study
Engagio implemented Chorus.ai to help improve their sales team’s discovery skills. Chorus.ai gave the team insights and data into their sales conversations that they didn’t have before, and increased efficiency and productivity across the whole team.
Sales As A Science
In this webinar you’ll learn a six-sigma inspired process to analyze sales productivity, diagnose the root cause of bottlenecks, and create action plans that increase conversion rates, shorten sales cycles, and grow average deal size.
How To Get Actionable Coaching Insights Using AI
In this webinar with Roy Raanani and Jack Kosakowski you’ll learn how to analyze your cold calls, find out what you’re doing wrong with each sales call, and how to coach each salesperson in half the time using AI.
AI In Sales Podcast with Victor Antonio
In this podcast Chorus CEO, Roy Raanani, talks about the revenue impact of client conversations and how conversations should be viewed as a corporate asset.
How Role Specialization Leads To A Seamless Customer Experience
In this episode of the Sales Engagement Podcast Roy Raanani, CEO of Chorus, reveals the secret to making your customer experience enjoyable and seamless.
Chorus Notetaker – Let Chorus.ai Do the Heavy Lifting
Chorus Notetaker automatically joins your customer facing conversations and transcribes your calls. Now you can focus on connecting just let Chorus.ai take all of your notes for you.
Chorus for Inside Sales Leaders
Chorus is the leading platform for Inside Sales Leaders. Securely capture, store, and analyze your team’s calls and meetings so your team can focus on what really matters: your customers and your business.
Cold Calling Cheatsheet
The Chorus Science team analyzed over 1 million cold calls that were made through sales engagement tools like Outreach. Here are the data points that make up successful cold calls, the ones that resulted in a booked discovery meeting.
Come Join our Growing, World Class Team
Chorus.ai is growing and we’re looking for world-class marketing, sales, technical, and research talent to tell our story and introduce our technology to the world. Come join our team!
Introduction to Chorus.ai
Conversation Intelligence for sales team that want to win more deals. Learn how Chorus.ai securely records, transcribes, and analyzes your customer conversations so you can focus on winning deals. Download the datasheet to learn more about Chorus.
Call Recording Compliance Monitoring
Chorus.ai monitors call recording compliance across every communication channel (written, aural and visual) to minimize risk and identify individual reps not following your organization’s approved call recording processes.
Chorus.ai + Outreach.io
Combine the power of Outreach’s sales engagement platform with real-time conversation intelligence from Chorus. Now you get real-time insights into your sales conversations directly from your Outreach Account view.
The Product Demo Checklist
We used our A.I. to analyze product demos and discovered what high-performing reps do more of when compared with everyone else. Want to know how to deliver the ideal demo every time? Download our checklist today!
Implementation & Customer Success Program
Our implementation and customer success team ensures that Chorus.ai works seamlessly with your existing sales calls and meetings workflows. With a few simple steps we can integrate Chorus with your critical systems and deploy to all users.
Discovery Flow Cheatsheet
Chorus.ai analyzed over 500K discovery meeting recordings and transcripts. Here are some insights on discovery best practices that result in closed won deals. Download the cheatsheet today!
The Future of Meetings (Zoomtopia 2018)
Roy Raanani, CEO of Chorus.ai, discusses why the digitization of meetings will fundamentally change the future of work. Access to previously unavailable data combined with real-time insights from AI are providing fast-growing organizations with the ability to meaningfully boost sales performance.