Roles & Permissions

Manage Access with Confidence

Easily safeguard sharing and collaboration.

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Keep Your Conversations Secure with Robust Access Controls

Your privacy and security concerns are our top priority. We provide flexible roles and permissions settings so you have full control over the way Chorus is used by your teams. Define access controls based on roles or teams and apply data access settings to specify which records users can view or edit.

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Personalize Chorus Based on Roles

Map your revenue team members to preset roles and customize permissions for each role. Define capabilities by role like sharing, coaching, setting up trackers, modifying recordings, and more.

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Define Conversation Visibility by Team

Protect the visibility of calls outside your team while driving collaboration inside your team. Easily replicate team structures from your CRM in Chorus or create new ones. Assign access to recordings and conversation metrics at a team level.

Robust Privacy Settings

Chorus is often used to record calls or leave feedback that you may want to protect like recording an interview or leaving constructive feedback. Chorus makes it easy to set these to private so you have total peace of mind.

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Adjust Compliance Settings by Team

Every team has different needs depending on which markets and customers they serve. Our flexible setup allows you to adjust your settings by market to comply with international recording laws.

State of Conversation Intelligence 2020

See what high-performance sales teams do to close more deals. We analyzed over 5M sales calls from more than 300 companies to show what works in each stage of the sales cycle.

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Are You Ready to Experience Chorus?

Start driving tangible performance improvements in your Revenue Org today.