Roles & Permissions
Manage Access with Confidence
Easily safeguard sharing and collaboration.
Keep Your Conversations Secure with Robust Access Controls
Your privacy and security concerns are our top priority. We provide flexible roles and permissions settings so you have full control over the way Chorus is used by your teams. Define access controls based on roles or teams and apply data access settings to specify which records users can view or edit.
Personalize Chorus Based on Roles
Map your revenue team members to preset roles and customize permissions for each role. Define capabilities by role like sharing, coaching, setting up trackers, modifying recordings, and more.
Define Conversation Visibility by Team
Protect the visibility of calls outside your team while driving collaboration inside your team. Easily replicate team structures from your CRM in Chorus or create new ones. Assign access to recordings and conversation metrics at a team level.
Robust Privacy Settings
Chorus is often used to record calls or leave feedback that you may want to protect like recording an interview or leaving constructive feedback. Chorus makes it easy to set these to private so you have total peace of mind.
Adjust Compliance Settings by Team
Every team has different needs depending on which markets and customers they serve. Our flexible setup allows you to adjust your settings by market to comply with international recording laws.
The State of Conversation Intelligence Sales Benchmarks Q4 2020
We analyzed over 35M sales calls in Chorus to bring Revenue Leaders like you the data behind the conversations. Explore trends that drive top sales teams.
Are You Ready to Experience Chorus?
Start driving tangible performance improvements in your Revenue Org today.