Chorus.ai Named Finalist in 2019 Artificial Intelligence Excellence Awards

Chorus was recognized for transforming the sales technology space through AI advancements utilized in its Smart Themes and Smart Playlists

San Francisco

March 13, 2019

The Business Intelligence Group today announced that Chorus.ai, the number one conversation intelligence platform for high-growth sales teams, was named as a finalist in its Artificial Intelligence Excellence Awards program.

Chorus was recognized for transforming the sales technology space through Artificial Intelligence advancements utilized in its Smart Themes and Smart Playlists. This sophisticated technology applies unsupervised learning to proactively identify patterns within conversations, which it then automatically organizes into themes and playlists of relevant calls.

While other players in the Conversation Intelligence category use inaccurate and basic keyword matching to find moments in calls, our sophisticated AI was built completely in-house so that the solution learns vertical and customer-specific language, which increases the accuracy and value to customers.

Roy Raanani

CEO and Co-Founder, Chorus.ai

“We are thrilled to have our team’s work recognized by the Business Intelligence group,” said Roy Raanani, CEO and Co-Founder of Chorus. “While other players in the Conversation Intelligence category use inaccurate and basic keyword matching to find moments in calls, our sophisticated AI was built completely in-house so that the solution learns vertical and customer-specific language, which increases the accuracy and value to customers.”

Using AI in this application means that Chorus customers do not need to do any implementation or programming to get the benefits of the platform. Chorus’ AI will automatically learn important aspects of a customer’s sales conversations and analyze them against business outcomes. It then surfaces Smart Themes that are common across a sales organization’s conversations and will automatically start highlighting and tracking them across calls.

We are so proud to name Chorus.ai as a finalist in our inaugural Artificial Intelligence Excellence Awards program. It was clear to our judges that Chorus.ai is using AI to improve the lives of their customers and employees and wanted to make sure the world knew of their accomplishments. Congratulations!

Maria Jimenez

Chief Nomination Officer, Business Intelligence Group

Smart Playlists are the next step in the process to improve how leaders manage their sales teams. Managers can automatically curate a collection of their most important call moments to train reps. Whether it’s a collection of engaging discovery calls, high risk calls, or a designated place for a team film review, Smart Playlists are a powerful tool for reps, managers, and enablement leaders to drive higher performance.

“We are so proud to name Chorus.ai as a finalist in our inaugural Artificial Intelligence Excellence Awards program”, said Maria Jimenez, chief nominations officer for Business Intelligence Group. “It was clear to our judges that Chorus.ai is using AI to improve the lives of their customers and employees and wanted to make sure the world knew of their accomplishments. Congratulations!”

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

Chorus.ai is the No. 1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Outreach, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston.

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