We’re Chorus.ai, glad to meet you
Chorus.ai exists to understand and enhance human communication
We believe conversations are the heartbeat of organizations and relationships
We’re passionate about voices, language, technology, and the conversations that matter
Today there is no record or understanding of the countless conversations we have every day, their effectiveness or their outcomes. In an age of Machine Learning and Artificial Intelligence, conversations between a business and its market are the most human, valuable, yet ignored source of data on your customer’s needs and how you serve them and sell to them.
We’ve pioneered the Conversation Cloud™ as a place to learn what makes conversations and communication effective, and bring that collective learning to everyone in an organization.
Roy is an engineer with a passion for business and sales. He’s spent his career working with start-ups and advising technology companies on strategy and ops.
Prior to Chorus, Roy was a Manager at Bain & Company in their Zurich, San Francisco, Toronto and Singapore offices. At Bain, he focused on technology, leading the mobile strategy team for Bain’s flagship tech client. Roy holds a BASc in Engineering Science from the University of Toronto, and an MBA from the Stanford Graduate School of Business. He was the first hire at Innovation Endeavors and co-developed the Runway incubator.
Roy started his career launching the North American operations of RepliWeb, an enterprise data transfer company. He enjoys road cycling and playing the guitar, and lives in Mill Valley with his wife and two children.
Chief Scientist and Israel GM
Micha Breakstone is an entrepreneur with broad experience designing Natural Language and Machine Learning systems, and holds a PhD in Cognitive Science (focus: Formal Semantics).
He previously helped build two successful startups: Summly, an automatic summarization startup which was acquired by Yahoo!; And Ginger, where he founded and managed the VPA Platform Business Unit which was spun out and acquired by Intel.
He is passionate about the marriage of language and algorithms, and believes that building human-quality NLP technologies is a critical step towards achieving AI’s ultimate goal of empowering, rather than replacing, humans. Micha lives in Tel-Aviv, and hopes to one day become a novelist and a polyglot.
Russell Levy is the founding architect at Chorus.ai. Prior to Chorus.ai, Russell founded and ran a profitable property management software platform for over a decade, serving hundreds of customers across Canada and the United States.
Russell is responsible for the majority of the original codebase for Chorus.ai, including our real-time telephony, speech recognition, NLP and machine learning technology stack. He also built much of the frameworks for training our self-learning acoustic and language models. Today, he focuses on pathfinding and prototyping upcoming functionality, scaling our systems and supporting the R&D organization. He lives in Israel with his wife and six children.