Last Updated: May 2019
What Information We Collect & Why
Account Information. We collect and associate with your account information like your name, title, company, email address, location, phone number, payment information, account and website activity, IP addresses, cookies identifiers, and other information you provide. Some of our Services let you access your accounts and related information with other service providers. We may use, process and transmit the above information to contact you and allow others on your team to contact you through the Services, to tell you about new products and features, to respond to customer care and other inquiries, and to process and fulfill your transactions and other requests.
Collection from Minors. We do not knowingly solicit or collect information from anyone under the age of 13. If you believe that a child under 13 may have provided us personal information, please contact us at email@example.com.
Services Information. Our data analytics services enable customers and their personnel to record, analyze and share the contents of telephone conference calls, video calls, chats, online demonstrations, webinars, communications, and associated data and documentation. These recordings and analysis thereof may contain personal information, such as names, titles, and contact information. We may reproduce, analyze, summarize and disclose these files, recordings and any results of our Services with such customers and their relevant personnel and other team members, and customers may share this information with their personnel and others.
You may choose to give us access to additional user contacts to make it easy for you to do things like share and collaborate, send messages, and invite others to use the Services. If you do, we may store those contacts on our servers for you to use.
Usage Information. We collect information related to how you use the Services, including actions you take in your account, such as accessing and sharing files and reports. This helps us provide you with additional features, and to personalize, monitor and improve the Services.
We also collect information from and about the devices you use to access the Services, such as IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
Cookies and other technologies. We use technologies like cookies and pixels to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services. In addition, when visitors come to our site, third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. If you would like to opt out of receiving targeted advertising, please email firstname.lastname@example.org.
Choice. You can always opt not to disclose information to us, but keep in mind that some information may be needed to create an account or take advantage of some of our features.
With Whom We Share Your Information
Other users. Our Services display information like your name, team name, and email address to other users in places like your user profile and sharing notifications. When you register your account with an email address on a domain owned by your employer or organization, we may help your team members find you and your team by making some of your basic information—like your name, team name, and email address—visible to other users on the same domain. This helps us show your teams you can join, and helps other users share files and folders with you.
Team Admins and Team Members. If you are a member of a team, your administrator may have the ability to access and control your team account, and your information may be shared with your other team members and others. Please refer to your organization’s internal policies if you have questions about this. If you are not a team member but interact with a team member (e.g., by joining a shared folder or accessing reports shared by that user), members of that organization may be able to view the name, email address, IP address, and other information that was associated with your account at the time of that interaction.
We may access, preserve and disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law, legal requests or court orders; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse or address security or technical issues relating to our Services or our users; or (d) protect and enforce our rights and the rights, property and safety of our users and others.
How We Store Your Information
Security. We have personnel and third parties dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe in addition to things like Single Sign-On user authentication, and encryption of data in transit and at rest. However, no means of transmission over the internet or electronic storage is 100% secure, and while we endeavor to use commercially reasonable means to protect personal information, we cannot guarantee its absolute security.
If you access our Services via a third-party CRM platform or Cloud calendar (GSuite, Outlook 365), you should also protect your account with secure account credentials and prevent unauthorized access to your account and personal information].
If we are involved in a reorganization, merger, acquisition or sale of our assets, bankruptcy or similar event, your information may be transferred as part of the evaluation of and consummation of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal where we are not the surviving entity of such transaction, and outline your choices.
If you have opted not to receive legal notices or emails from us, or have not provided your email address to us, the legal notices we send to you will still govern your use of the Services.
For California Visitors
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com AffectLayer, Inc., 465 California, Suite 600, San Francisco, CA 94104.
Access and Contact
Through your account settings, you may access, and in some cases, edit or delete certain information you provide to us. The information you may view, update or delete may change as the Services change.
If your personal information has been provided to us by one of our customers, please contact that customer to request any access to, correction of, or removal of your information.
Inquires or Concerns