We’re Chorus.ai, glad to meet you

Chorus.ai exists to understand and enhance human communication

We believe conversations are the heartbeat of organizations and relationships

We’re passionate about voices, language, technology, and the conversations that matter

Today there is no record or understanding of the countless conversations we have every day, their effectiveness or their outcomes. In an age of Machine Learning and Artificial Intelligence, conversations between a business and its market are the most human, valuable, yet ignored source of data on your customer's needs and how you serve them and sell to them.

We've pioneered the Conversation Cloud™ as a place to learn what makes conversations and communication effective, and bring that collective learning to everyone in an organization.

Our Founders


Roy Raanani

Roy is an engineer with a passion for business and sales. He’s spent his career working with start-ups and advising technology companies on strategy and ops.

Prior to Chorus, Roy was a Manager at Bain & Company in their Zurich, San Francisco, Toronto and Singapore offices. At Bain, he focused on technology, leading the mobile strategy team for Bain’s flagship tech client. Roy holds a BASc in Engineering Science from the University of Toronto, and an MBA from the Stanford Graduate School of Business. He was the first hire at Innovation Endeavors and co-developed the Runway incubator.

Roy started his career launching the North American operations of RepliWeb, an enterprise data transfer company. He enjoys road cycling and playing the guitar, and lives in Mill Valley with his wife and two children.


Micha Breakstone

Micha Breakstone is an entrepreneur with broad experience designing Natural Language and Machine Learning systems, and holds a PhD in Cognitive Science (focus: Formal Semantics).

He previously helped build two successful startups: Summly, an automatic summarization startup which was acquired by Yahoo!; And Ginger, where he founded and managed the VPA Platform Business Unit which was spun out and acquired by Intel.

He is passionate about the marriage of language and algorithms, and believes that building human-quality NLP technologies is a critical step towards achieving AI’s ultimate goal of empowering, rather than replacing, humans. Micha lives in Tel-Aviv, and hopes to one day become a novelist and a polyglot.


Russell Levy

Russell Levy is the founding architect at Chorus.ai. Prior to Chorus.ai, Russell founded and ran a profitable property management software platform for over a decade, serving hundreds of customers across Canada and the United States.

Russell is responsible for the majority of the original codebase for Chorus.ai, including our real-time telephony, speech recognition, NLP and machine learning technology stack. He also built much of the frameworks for training our self-learning acoustic and language models. Today, he focuses on pathfinding and prototyping upcoming functionality, scaling our systems and supporting the R&D organization. He lives in Israel with his wife and six children.


Gordon Ritter

Gordon Ritter is a Founder and General Partner of Emergence Capital Partners. Prior to founding Emergence, he spent over 15 years founding and building companies which pioneered new markets including embedded web-based interfaces, server appliances, “On Demand” services for the SMB market and web-native application development. In 2003, Gordon led Emergence Capital’ s first investment, in Salesforce.com. In 2008, Gordon invested in Industry Cloud pioneer Veeva Systems when the company had 25 employees and less than $2 million in revenue. He has played a key role in the company’s development (now a public company NYSE:VEEV) and he is currently Veeva’s Chairman. Gordon was named to the Forbes’ Midas List of the top venture capital investors in 2007, 2012, 2014 and 2015.

Prior to founding Emergence, Gordon was co-Founder and CEO of Software As Service, a web services platform company he created with Marc Benioff, the Chairman and CEO of Salesforce.com. Software As Service is the origin of Salesforce.com’s Salesforce1 platform. Prior to founding Software As Service, he ran the $3 billion IBM Global Small Business division, created as a result of IBM’s acquisition of his company, Whistle Communications in 1999. He was responsible for IBM’s launch partnership with Salesforce.com. Prior to IBM, Gordon was co-Founder and President of Whistle, a pioneering Internet appliance and web services platform.

Gordon also co-founded Tribe Communications, a networking infrastructure company, and he was a VP of Capital Markets at Credit Suisse First Boston in New York.

Gordon has a B.A. in Economics from Princeton University, where he rowed on the heavyweight crew team. He lives in San Francisco with his wife and four children. He enjoys a range of endurance sports and recently summited both Denali and Aconcagua, and completed a 250-mile trail run across Switzerland.

Tomasz Tunguz

Tomasz joined Redpoint in 2008 and has invested in Axial, Chorus.ai, Dremio, Expensify, Electric Imp, Looker, and ThredUP. He is an active blogger at Tomtunguz.com where he shares advice and learnings for entrepreneurs. He is also the co-author of Winning with Data: Transform Your Culture, Empower Your People, and Shape the Future, which explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Tomasz has been named on the Forbes Midas Brink list.

Before joining Redpoint, Tomasz was the product manager for Google’s AdSense social-media products and AdSense internationalization.

Tomasz attended Dartmouth College, where he rowed on the crew team (Go Green!) and graduated as a George Revitz Fellow with a BA in mechanical engineering, a BE in machine learning, and a master’s degree in engineering management.

Santi Subotovsky

Santi is a General Partner at Emergence Capital. Prior to joining Emergence, Santi founded, AXG Tecnonexo, a SaaS e-learning company in Latin America. He expanded the company to 150+ employees with operations across Latin America and the US. Santi is also a founding board member of Puente Labs, an organization that finds and selects the best founders of high potential growth companies from Latin America and helps them scale their businesses globally.

Santi currently serves on the Boards of Civitas Learning, CrunchBase, High Alpha, Quasar, Restorando, Tophat, Xapo and Zoom.

Santi received an MBA with distinction from Harvard Business School and holds a BS in Economics from St. Andrews University in Argentina. He is Kauffman Fellow and an Endeavor Entrepreneur.

Outside of work Santi is passionate about traveling internationally. He spent 6 months backpacking around the world and continues to work on a personal goal of visiting at least 50% of the world countries. He is an avid opera and classical music follower and, like almost every Argentine, he is passionate about soccer.

Simon Chong

Simon Chong is a Managing Partner and Co-Founder of Georgian Partners. Prior to Georgian Partners, Simon was Worldwide Director of Sales, Information Solutions within the IBM Software Group, via the acquisition of DWL Inc., in 2005. At DWL, Simon was the Senior Vice President, Worldwide Sales and Marketing, where he was responsible for global field operations and achieving revenue leadership in the master data management (MDM) space.

Having spent his career in sales management, marketing and operations, Simon applies his strong operating background to helping our portfolio companies. He’s focused on designing growth strategies and helping companies develop and execute their go-to-market approach, with a particular focus on sales.


Daniel Barber

CEO & Co-Founder / DataGrail

Trish Bertuzzi

CEO / The Bridge Group

Ray Carroll

VP Sales / Engagio

Matt Cameron

Managing Partner / SalesOps Central

Brennan O’Donnell

Google | Yammer | SurveyMonkey

Ryan O’Nell

VP Enterprise Inside Sales / New Relic

Andrew Riesenfeld

Head of GTM Strategy + Productivity, DocuSign

Russ Hearl

Head of Sales / Google Cloud

Meagen Eisenberg

CMO, TripActions